Exams & Certification FAQs

TABLE OF CONTENTS

• Does my certification include an exam?
• What is on my exam and how long does it take?
• How long do I have to submit my certification exam?
• Can I get an exam extension?
• I submitted my exam. How do I find out if I passed?
• Do I lose access to course materials after my exam window closes?

Does my certification include an exam?

Yes. All certification courses include an exam at the end of the final session.

What is on my exam and how long does it take?

Exams are provided through Google Forms and are available after the final session.

Typically, each exam includes 10–15 questions per session, though this may vary by course.
Example: A 5-session course may include 45–55 total questions.

• Passing score: 80% or higher

• Exams are not timed

• If signed into a Gmail account, you may save your progress and return later

• All exam submissions must meet deadline requirements

How long do I have to submit my certification exam?

• Live course purchases: 60 days from the final live session date

• Self-paced on-demand purchases: 60 days from the purchase date

Can I get an exam extension?

Yes. Exam extensions are available for purchase for $65.

Extensions allow up to a maximum total completion window of four months (120 days).

After 120 days, certification processing closes permanently and exams can no longer be accepted. This follows the standard used across the industry.

I submitted my exam. How do I find out if I passed?

In most cases, you’ll receive an email immediately after submitting your exam with your score.

A passing score is 80% or higher.

Examples:

• Pass: 48/50 (96%)

• Not passing: 39/50 (78%)

Exception – True/False exams:
If your exam consists entirely of True/False questions, your score is not released immediately. These exams require a short review so we can confirm which questions were answered incorrectly and ensure scoring accuracy.

Once the review is complete:

• If you pass, your exam will move forward for certification processing.

• If you do not pass, you’ll be notified and provided with next steps, including whether a retake is needed.

If you have questions while your exam is under review, please submit a request through the Customer Support Portal.

If you’re unable to access the portal, email email support@careerlearning.com ⇾ and our team will follow up.

Do I lose access to course materials after my exam window closes?

No. Your course videos and materials remain available for 2 full years.