Courses & Registration FAQs

TABLE OF CONTENTS

• What is a live course?
• What is a self-paced on-demand course?
• How do I select which course I want to purchase?
• I’m completing a purchase for someone else. What should I do?
• What if multiple people from my organization want to attend?

What is a live course?

A live course takes place in real time and has a scheduled date and start time. These sessions include live Q&A with the presenter at the end, giving you the opportunity to ask questions and clarify how to apply what you’ve learned.

All live courses include access to the on-demand recording after the event, so you can revisit the material at your convenience. Live sessions are ideal if you want interaction, confirmation you’re on the right track, and clear next steps.

Please note: all course times are listed in Eastern Time.

What is a self-paced on-demand course?

A self-paced on-demand course is a recording of a previously live session that you can access on your own schedule. You can pause, replay, and move through the material at a pace that fits your day.

These courses provide clear explanations and practical guidance without the need to attend a scheduled session or keep up with live timing.

How do I select which course I want to purchase?

Navigate to the course product page and review the available options. Under the product, select the availability and choose the option that best fits your needs before adding it to your cart.

If you need help deciding, submit a request through the Customer Support Portal.

If you’re unable to access the portal, email support@careerlearning.com ⇾  and we’ll point you in the right direction.

I’m completing a purchase for someone else. What should I do?

After adding the course to your cart, review your cart and select “Add Registrant Information.” Complete the registration form with the attendee’s details so access and course communications are sent to the correct person.

If you’re unable to access the portal, email support@careerlearning.com ⇾ and we’ll get it sorted.

What if multiple people from my organization want to attend?

We offer group registration discounts for organizations.

Please submit a request through the Customer Support Portal so we can review your needs and help determine the best option.

If you’re unable to access the portal, email support@careerlearning.com ⇾ and our team will follow up.

You’re welcome to share materials in a group setting for informational purposes with one registration. Please note:

• Courses cannot be viewed from multiple locations at the same time using the same login.
  
  

• Individuals who are not registered are not eligible to receive a certificate of completion or take final exams, if applicable.